Refund policy
Returns are accepted on unwashed, unworn merchandise within 7 days of the original receipt of the package date for IN STORE CREDIT or EXCHANGE ONLY. Return package must be postmarked within the 7 day allowance. All merchandise must be returned with tags attached in original condition.
You may not return or exchange the following items: Sale items, promotional items, jewelry, or gift cards.
To complete your return, we require a receipt or proof of purchase.
- Shoes must be returned in the original, undamaged shoe box. If the shoe box is used as the shipping box or if there is no shoe box sent back, we will deduct $10 from your credit amount.
- Any item that is returned more than 7 days after delivery will only receive partial credit if that item has since been marked down.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If you are approved, then your store credit will be will automatically be applied to your in store account.
Sale items (if applicable)
Only regular priced items may be returned, unfortunately, sale items cannot be returned for store credit or exchanged for other items.
Exchanges (if applicable).
If you want to make an exchange call us at 785-830-9100. You must ship out your item within the 7 days of receipt of the package. Once we receive and inspect the merchandise we can ship you your item for exchange.
Shipping
To return your product, you should mail your product to:
Eccentricity
716 Massachusetts St
Lawrence, KS 66044
You may not return or exchange the following items: Sale items, promotional items, jewelry, or gift cards.
To complete your return, we require a receipt or proof of purchase.
- Shoes must be returned in the original, undamaged shoe box. If the shoe box is used as the shipping box or if there is no shoe box sent back, we will deduct $10 from your credit amount.
- Any item that is returned more than 7 days after delivery will only receive partial credit if that item has since been marked down.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If you are approved, then your store credit will be will automatically be applied to your in store account.
Sale items (if applicable)
Only regular priced items may be returned, unfortunately, sale items cannot be returned for store credit or exchanged for other items.
Exchanges (if applicable).
If you want to make an exchange call us at 785-830-9100. You must ship out your item within the 7 days of receipt of the package. Once we receive and inspect the merchandise we can ship you your item for exchange.
Shipping
To return your product, you should mail your product to:
Eccentricity
716 Massachusetts St
Lawrence, KS 66044